Privacy Policy
Your privacy and confidentiality are our top priorities. Learn how we protect your information during cryptocurrency recovery services.
Effective Date: December 26, 2024
Last Updated: December 26, 2024
1. Information We Collect
We collect information necessary to provide cryptocurrency recovery services:
- Contact Information: Name, email address, phone number, and mailing address
- Case Information: Details about your cryptocurrency loss, transaction records, wallet addresses
- Communication Records: Correspondence with scammers, screenshots, and evidence
- Technical Information: IP address, browser type, device information for security purposes
- Financial Information: Transaction history, payment records (stored securely)
2. How We Use Your Information
Your information is used exclusively for:
- Providing cryptocurrency recovery services
- Investigating and tracing stolen digital assets
- Communicating with law enforcement and regulatory authorities
- Legal proceedings and asset recovery actions
- Providing case updates and consultation services
- Improving our recovery methodologies and services
3. Information Sharing and Disclosure
We maintain strict confidentiality and only share information when:
- Legal Requirement: Required by law enforcement, court orders, or regulatory authorities
- Recovery Partners: With trusted legal partners and investigators involved in your case
- Your Consent: When you explicitly authorize information sharing
- Emergency Situations: To prevent harm or protect rights and safety
We never sell, rent, or trade your personal information to third parties.
4. Data Security
We implement industry-leading security measures:
- Encryption: All sensitive data is encrypted in transit and at rest
- Access Controls: Limited access to authorized personnel only
- Secure Storage: Data stored in secure, monitored environments
- Regular Audits: Security assessments and vulnerability testing
- Staff Training: Regular privacy and security training for all employees
5. Your Rights
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Request transfer of your information
- Restriction: Request limitation on processing of your information
- Objection: Object to certain types of processing
6. Data Retention
We retain your information for:
- Active Cases: Duration of the recovery process and any legal proceedings
- Completed Cases: Up to 7 years for legal and regulatory compliance
- Communication Records: 3 years from last contact
- Legal Requirements: As required by applicable laws and regulations
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Your explicit consent where required
8. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Enhance security and prevent fraud
You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Email notification to your registered email address
- Prominent notice on our website
- Direct communication during active cases
11. Contact Information
For privacy-related questions or concerns, contact us:
Privacy Officer
OneClick Crypto Recovery
Email: privacy@oneclickrecovery.com
Phone: +1 (555) 123-4567
Address: New York, NY, United States
Your Privacy is Our Priority
We understand the sensitive nature of cryptocurrency recovery cases and maintain the highest standards of confidentiality and data protection.